COACHING TECHNIQUES

Challenge

Many organisations choose to assign employees to a coach, mentor or buddy from a higher job group. Such a colleague often knows exactly how things work, but often still needs support when it comes to coaching.

Coaching conversations are often too much focused on the content instead of the development of the coachee. There is often too little questioning and our internal 'advice monster' quickly comes into play. And that's a shame, because people learn more when they come to insights theirselves.

In a good coaching session, the coachee is working hardest. The coach asks open questions, recognises patterns and continues to ask questions about the emotional world of the coachee. Creating safety is key here. This is even more important online.

This program provides a solid foundation. After this program, the participants are able to independently conduct successful coaching conversations.

Program

This program focuses on practical tools, maturity and growth. The participants receive a handy four-step plan for conducting a mentor / coach conversation. There is a piece of inspiration in every sessions. Often these theories, facts and stories are eye openers for participants in their professional ánd private life.

The program consists of 3 sessions of half a day each. In consultation with the client, we determine how much time is between the sessions. The precise content of the training is also tailored to the objectives of the participants.

Start moment measuring individual/organisational objectives
Individual intake interviews
Day 1
- What is coaching?
- Ego states: adult / parent / child
- GROW: the basics
Day 2
- Empathy
- GROW: advanced
- Toxic positivity
- Managing silences
- SMART goal
Between day 2 and 3: individual coaching conversations that the participants conduct independently. Our trainers watch and provide feedback
Day 3
- The pet store
- Intervision
- Intentions
Final moment measuring individual/organisational objectives

Results

Participants who have followed this program:

Are able to ask more and better questions and recognise patterns
Indicate that the GROW model helps them to have a structured coaching conversation where they let their coachees think for theirselves
Have made a switch in their mindset after the training so that they communicate more often from adult to adult
Learned how to be truly empathetic